Can I Cancel or Amend My Order?
Amending An Order. Once an order has been placed, we are not able to add items to an order. We are able to change the delivery address up to the point at which your order is being prepared for despatch at our nursery ("in picking"). Please contact our customer service team for assistance - Sarah Raven | Help
Cancelling An Order. If you would like to cancel an order then please contact us, letting us know which items you would like to cancel. Please note that once your order is being prepared for despatch at our nursery ("in picking"), we will not be able to cancel your order.